How to leverage ISO/IEC 27018 to ensure privacy in the cloud?

1. Conduct a Privacy Risk Assessment and Privacy Impact Assessment:
   • Privacy Risk Assessment and Privacy Impact Assessment help identify potential threats to personal information.

Ø  How to perform Privacy Risk Assessment and PIA: https://dataprivacyofficer.ca/privacy-risk-assessment/

Once all the privacy risks are identified, develop and implement action plans to mitigate the identified risks. This will include applying security and privacy controls, training employees, and preparing privacy incident response plans.

2. Define Control Objectives and Implement Security and Privacy Controls:
   • Implement controls pertinent to cloud services outlined in ISO/IEC 27002. Once the controls are implemented, conduct a control gap assessment to ensure that the controls are effective.
3. Communicate transparent Privacy Notice (policy):
   • Communicate privacy notices and policies to reflect data processing activities including where data is stored, how it is processed, and who has access to it.
4. Govern consent and data usage:
   • Develop privacy policies that govern the use of customer data including obtaining explicit consent from customers for data processing activities, using data for the purposes for which consent was obtained.
5. Data Subject Rights:
   • Establish and implement process and procedures that allow customers to access, correct and request the deletion of their data or transfer it to another service provider.
6. Security Controls:
   • Leverage encryption to protect data both in transit and at rest while implementing access controls to limit who can access personal information.
7. Third-Party Management:
   • Include data protection clauses in contracts with third-party vendors to ensure that they are legally obligated to adhere to the same data protection standards.
8. Incident Management:
   • Develop and maintain an incident response plan that outlines the steps to take in the event of an incident, including notification procedures.
9. Privacy Training:
   • Provide training to employees on data protection practices and ISO/IEC 27018 requirements.